KUALA LUMPUR: Sime Darby Motors (SDM) today announced the launch of Drivecare, a new multi-franchise one stop service centre designed to cater to the needs of car owners across all segments and brands.
This initiative aims to offer customers competitive pricing, convenience and comfort backed by the expertise of SDM’s highly trained technicians.
Drivecare is targeted for expansion across Southeast Asian markets, followed by a rollout throughout SDM’s operations across the Asia Pacific region.
This strategic expansion underscores SDM’s unwavering commitment in offering accessible and reliable automotive services.
Drivecare was created to tackle common frustrations faced by customers at many vehicle service workshops, such as inadequate facilities and workmanship, subpar customer service and lack of comfortable waiting areas.
By leveraging SDM's extensive automotive expertise and advanced equipment, Drivecare promises an exceptional experience for car service and maintenance at competitive prices.
Drivecare customers can look forward to well-maintained facilities, organised workspaces and comfortable lounges.
The state-of-the-art facilities and cutting-edge equipment at Drivecare ensure that every vehicle receives the utmost care and attention from its team of experienced technicians.
Andrew Basham, Managing Director of Sime Darby Motors, said, "Drivecare reflects our commitment to widening access for Malaysians to top-notch vehicle care. By combining unparalleled service quality with great value, we aim to provide car owners with seamless and exceptional experience.”
Complementing Drivecare is Sime Darby Auto Selection, Sime Darby Motors' trusted brand for pre-owned vehicles, offering a cost-effective alternative to purchasing a new car.
Drivecare operates within the Auto Selection facility, ensuring seamless service and support for pre-owned vehicle buyers.
Customers can visit Drivecare’s official service centres located at Lot 33 Glenmarie and at Chan Sow Lin, which are open and ready to cater to customers' needs.
From June 26 to July 31, 2024, Drivecare is offering special promotions.
These include complimentary vehicle inspections, a 20% discount for parts and labour charges, and a complimentary set of wiper blades with every windshield replacement.
All services during the promotional period will also include a complimentary car wash and a free Liqui Moly product.
Warranty for parts and workmanship for all brands, starts from 6 months onwards. Terms and conditions apply.
In addition, Drivecare is offering a limited-time promotion for customers servicing two vehicles.
The first 100 customers who bring a second car for servicing will enjoy a 50% discount on engine oil, subject to terms and conditions. This offer is valid only for vehicles registered under the same owner.
