PETALING JAYA: The first-ever Nissan flagship store in Petaling Jaya, Selangor is centred on showcasing Nissan brand values on customer journeys at the dealership, whether it’s to test drive the latest model or to drop the car off for a regular service.
Redesigned and upgraded in line with the latest Nissan Retail Concept (NRC-NEXT), with an investment valued at RM4 million, the Nissan 3S flagship store was officially opened recently by Makoto Uchida, president and CEO of Nissan Motor Co Ltd (NML), accompanied by directors and top executives of both NML and Edaran Tan Chong Motor (ETCM).
"NML is honoured to have more than 60 years of long-term relationship with Tan Chong. At Nissan, our long-term vision is empowering mobility and beyond, as part of Nissan Ambition 2030. We will continue to work with our dealers and partners to deliver the best and most innovative products and services, as well as providing a more integrated, tailor-made Nissan customer experience,” said Uchida.
"Our new Nissan 3S flagship store in Petaling Jaya is testament to the hard work and dedication of our team. It is also a reflection of our commitment to elevate the experience of our customers,” said Christopher Tan, sales and marketing director of ETCM.
At the 43,000-sq feet flagship store, there are up to eight models on display, with sales advisors ready to attend to product enquiries and arrange test drives.
Aside from two new vehicle delivery bays and three EV chargers, there are also a spacious and airy customer reception, high-speed internet connectivity, specially assigned areas for private discussions and even a kids’ room to keep the little ones safe and occupied.
For existing Nissan owners returning for after-sales services, a service concierge has been set up to offer assistance.
This is complemented by a newly furnished reception area with comfortable seating as service advisors attend to owners.
The service centre at the Nissan 3S flagship store features 25 general service bays which are equipped with hoists, as well as dedicated bays for air-conditioning and wheel alignment service.
On top of that, there are also individual rooms earmarked for EV repairs and vehicles that may require extensive remedial work.
Up to 100 vehicles can be serviced daily by the 25-member after-sales team at the Nissan 3S flagship store.
Every technician at the Service Centre is Nissan-certified.
A well-stocked spare parts warehouse has only Nissan Genuine Parts.
The ETCM Nissan 3S flagship store in Petaling Jaya is at Lot 9, Jalan Kemajuan 12/18.
Opening hours:
Showroom:
Monday – Saturday : 9:00am – 7.00pm
Sunday / Public Holiday : 10.00am – 5.00pm
Service Centre:
Monday – Saturday : 7:30am – 5.00pm
Sunday / Public Holiday : 8.30am – 5.00pm
Contact:
Showroom:
03-7957 5940, 03-7957 5821
Service Centre:
03-7955 3372, 03-7955 3288
